An AI concierge trained on your stories so customer conversations feel like your brand, not a script.
Cadence turns your origin stories, product backstories, and real conversations into a patient teammate that can greet visitors, answer common questions, and know when to hand things off to a human without sounding like a generic FAQ bot.
Starts at $1,497 setup + $197/mo.Need something simpler? Try Automation Skyway.
01 ú For people who hate chatbots
Cadence is designed for founders who have been burned by generic chat widgets. It listens first, asks clarifying questions, and stays in your voice.
We train Cadence on why you built the business, the backstories behind your products, and real customer conversations—so it can tell the candle story instead of just quoting a price.
03 ú Guardrails, not guesswork
Behind the scenes, Cadence runs on an orchestration process with approvals and audit trails. You get a modern chatbot with clear boundaries instead of mystery behavior.
On the surface, Cadence looks like a clean, on‑brand chat bubble in the corner of your site. Under the hood, it’s a set of smart lookups, workflows, and safety rules that acts more like a patient sales associate who knows your stories than a generic chatbot.
If someone asks about your favorite candle line, Cadence can do more than say, “It’s $39.99.” It can add the short origin story—the bed‑and‑breakfast in New England, the moment of calm—that makes people feel something before they buy.
Answered by Upton, founder of Bespoke Ethos.
First, Cadence comes with automation repair for life. So if Cadence goes down, we're there getting it back online—getting your brand voice back. You're not just buying software; you're buying a guarantee that it works.
Cadence can do so much more. Cadence can be plugged into back-end scheduling software, email reminders, or even your sales system. The possibilities are really endless. It's not just a chat bubble; it's an orchestration layer for your business.
No, not at all. Cadence runs in the cloud, meaning that he's not reliant on your computer speed or your customers'. He's just there, fast on his feet every day.
Cadence is for founders who care about voice and relationship: owner-led brands, story-heavy products, and teams who want fewer repetitive questions without sending visitors into a dead-end loop. If you just want a cheap FAQ bot to make your site look "AI-enabled," you don't need me and you don't need Cadence.
We start small and we measure. You’ll see transcripts, escalation rules, and what Cadence is and isn’t allowed to promise before anything goes live. During the pilot we tune it together and keep you in the approval loop. If something ever feels off, we change it. You stay in control—that’s the whole point.
One Cleveland retail co‑op brought Cadence in on a 30‑day pilot just to see how it would behave on the site. Within three weeks, conversions from chat‑assisted visitors ticked up and the team saw fewer dropped conversations.
“Cadence feels like us, not a robot. It hands off when it should, keeps approvals intact, and customers keep telling us the chatbot is ‘so cool.’”
Retail co‑op · Premium chat assistant
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